Walgreen’s BOGO a NO GO?

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I’ll try to stick the the facts, and keep it short.  (…deep breath…)


I went to Walgreen’s today, with a carefully planned list after studying this week’s sales and accompanying coupons.  My planned purchases included a store BOGO sale, paired with a manufacture’s BOGO coupon.

When the cashier couldn’t get the BOGO coupon to work, he suggested we get a manager.  The manager stated that the coupons would not work, because in the state of Georgia, it is illegal to “sell” an item for free, that there would be no applicable sales tax.  He insisted on this stance, even after I shared THE STORE’S CORPORATE POLICY.  (See below.)  I knew this was not the case, as I’ve made these types of transactions before.

Long story short, I ended up scooping up my coupons and daughter, canceling the transaction, and walking out.  The ordeal had taken more time than it should have, and we were running behind schedule.  

I’ve called a few stores, to see if it was just the specific location I was at, or if it’s a consistent policy across the board.  Each store said they can NOT accept BOGO manuf coupons on BOGO sale items.  However, NO ONE could explain why to me.
I brought up the following points, each being confirmed by the store’s manager:
* it is the STORE that has the sale, not the manufacture;
* manufacture’s reimburse the store for the amount of coupons; 
* therefore, the store is offering ONE free item, and the manufacture is offering ONE free item;
* sale tax is calculated pre-manufacture coupon amount.
I was eventually referred to the 1-800 number.  The lady I spoke with could not offer me an explanation, and thus referred my “case” to “senior management”.  I should receive a call within the next two business days…  We shall see!

Taken directly from Walgreen’s coupon policy:

Buy One, Get One Free Coupons 

  • When items are featured in a Buy One, Get One Free promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the items being purchased.
  • Sales tax must be paid for any Buy One, Get One Free coupon offers, if required by applicable state laws”

**Sigh**  I’m sure this will turn in to an ongoing saga.  

Were any of YOU able to make their BOGO sales work with a manuf BOGO coupon??  If so, I’d love to live vicariously through you, so please share!  :o)


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Keep on saving!  :o)
--Barbara

**Remember, y'all, this post may contain affiliate links. I receive a small amount of compensation when you purchase from my links, which I"ll totally blow on waffle fries and sweet tea, y'all!**

Comments

  1. I haven’t had a problem using a B1G1 on a B1G1 sale, but I still have to argue the whole reducing a $1 coupon for a $.99 item issue. Every time!

    I’m sorry your trip was so frustrating. I know how that goes:(

  2. Anonymous says

    Almost free – I paid fifty cents plus tax. The limit on the coupon was $4.49 and the body wash was $4.99. So the “net price did not go below zero.”

  3. Glad to hear y’all had better experiences than I did. I’m hoping to get resolution on the situation. I fear, however, that *if* I’m told I am correct, it will be too late to partake in the deals.

    Alli – where are you located? Just wondering if it’s more local to me, and if others may benefit from YOUR Walgreens’ location. :o)

  4. Anonymous says

    Please stay on this. You should be able to use these coupons. I was able to use them here in Monroe, Ga at our Walgreens. I used two of them yesterday and two of them today with no problem. Please let me know what you find out. Thanks for all your help. Mary Nell Bryant Adcock

  5. Do you mind sharing what particular BOGO items you were going to purchase?
    I went in on Sunday and used my $2 off Walgreen’s Diapers(BOGO bought 4 packs) right now and one coupon took $2 off each item including the free item. Since this was a exclusive Walgreen’s item I didn’t have MFR Coupons to stack and I still had to pay out of pocket, but it did use the one coupon and took off $2 off each item scanning like an $8 coupon if that makes sense. So if the computer does that, I’m surprised it wouldn’t do the BOGO thing for you.
    Let me know what items you buy and I will see if my Walgreen’s will let me do it??

  6. Posting a follow-up shortly. Still no resolution yet from Corporate.

    Thanks for y’alls support. This feedback is MOST helpful! :o)

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